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The Perils Of “Frankensystems”
When visiting the sites of prospective customers, our Account Executives and Technicians will sometimes report that they observed a “Frankensystem” otherwise, known as a disaster waiting to happen....
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Noise Reduction Fix For Avaya IP Office
Some Avaya IP Office users may experience a low level of whistling or whining noises into the analog voice band spectrum. The issue is inconsistent and may be affected by temperature. It has been...
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Teltek Presents: A Guide To The Avaya IP Office 9600 Series Phones
The 9600 Series of Avaya IP Office offers a wide variety of telephone styles and various functionality. This series is a brand new group of phones that aims to improve upon previous technology. The...
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MOH Player – A New Way To Hold A Customer’s Attention
MOH Player No one likes to be placed on hold, but sometimes it’s necessary. For those times when we do have to ask a customer, patient or client to stay on the line, let’s do what we can to make that...
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NEC Has A New Tool For Your SL1100 Phone System
NEC recently released the SL1100 Communications Analyst, a call accounting software program. This handy tool allows you to monitor and analyze telephone calls, understand telephone usage and utilize...
View ArticleNew From Avaya! Meeting Exchange 6.2
Avaya Meeting Exchange 6.2 became generally available in February 2013. Meeting Exchange® is a fantastic collaboration tool that is flexible, easy to manage and cost-effective. This product combines...
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Phone Service Delivery Methods Explained
There are many options to consider when a business decides to start phone/internet service with a new carrier or arrange for service to begin at a new location. Below, we have outlined four of the...
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Release 3.0 Of NEC’s SL1100 Expands Features
The NEC SL1100 The NEC SL1100 is a very intuitive, flexible and affordable phone system. Release 3.0 brings enhancements to some of its most appreciated features. These improvements are outlined...
View ArticleAvaya Products Can Collaborate With Microsoft And Cisco
Although Avays and Cisco are direct competitors, that does not mean they can’t share a few customers! Avaya is acknowledging that a company’s Unified Communication needs may not always be met by a...
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Plantronics Introduces A New Wireless Headset – The CS500 XD
The Plantronics CS 500 XD headset The CS500 XD is a new wireless headset system from Plantronics. A new addition to the Plantronics family of desk phone communication acessories, the CS500 XD Series is...
View ArticleAre you getting the most out of your conferencing service?
We are pleased to announce that Teltek is adding a new product to our lineup and will now be able to offer our customers StartMeeting, a premier audio and web conferencing solution StartMeeting...
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Apple looses market share on Tablets . . . What does this mean to you?
Normally when someone says’s the words cheaper, competition and China to me in the same sentence I assume they’re talking about a competitive product being manufactured in China for sale to American...
View ArticleComcast reduced price, increases speed and launches in new markets to entice...
Comcast has updated their internet offerings to entice new business customers top come aboard. The updates include: Significant price reductions for their Deluxe plans (50/10 and 100/20) Added a new...
View ArticleWhat’s new with Avaya’s IP Office 9.0?
Avaya has just made their latest version of IP Office, 9.0, generally available. The new 9.0 will allow support of up to 2,000 users in a single platform, adds support for VMware to ease in the...
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If a mobile phone is lost in the woods . . . is your data safe?
To meet with the current pace of business, key employees are required to be 100% connected even when they’re mobile. Fortunately, phones are constantly getting smarter allowing us to check email and...
View ArticleWhen it comes to low TCO, NEC is the market leader!
In a recent report published by Nemertes Research, NEC was recognized the lowest first-year costs when factoring capital, implementation, and operational costs. The study compared the total cost of...
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IP Call Logging now available for NEC SL1100
To provide their customers with a simple and affordable solution for recording the calls of their IP Phones, NEC has just released an IP Call Logging Unit. The new device will allow customers to...
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Is Fixed Wireless Broadband a good fit for your business?
In addition to their other core services like: Multi-site MPLS Redundancy Solutions Managed Services and VoIP Services, Teltek and its partner, UNSI, formerly Airband, can provide clients with...
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Benefits of Teleworking
Whether you call it telecommuting or telework, employees working remotely is on the rise. According to the 2010 Census 10% of the American workforce reported working from home at least one day a...
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Windows XP support is ending
It feels like it was just yesterday that it was 2001 and then I blinked and BOOM It’s almost 2014! I mention this because while the pending end of support date for the beloved Windows XP seems far...
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